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Frequently Asked Questions

Digital vouchers are electronic codes that are typically sent via email, SMS, or app notifications, while physical vouchers are printed materials, such as paper coupons or gift certificates. Digital vouchers are more convenient and easier to redeem online or in-store using a smartphone. They’re also environmentally friendly and harder to lose. However, some traditional retailers or in-person venues might still prefer or require printed vouchers. Each type serves the same purpose but offers a different user experience.

A coupon is a promotional tool that provides a discount or special offer on a product or service. For example, a coupon might say, "Get 20% off your purchase of $50 or more using code SAVE20." This type of coupon can be entered during online checkout or shown in-store. Coupons can offer free shipping, buy-one-get-one-free deals, or flat discounts, and are commonly distributed via email, printed ads, or coupon websites to encourage customer purchases.

In 2025, using store promo codes is more relevant than ever due to rising product prices and increased online competition. Promo codes give shoppers instant savings, making it easier to stay within budget while still purchasing desired items. Many brands now offer codes through loyalty apps, email campaigns, or influencer collaborations, often making discounts more accessible and personalized. Promo codes also help retailers track engagement, promote new products, and reward loyal customers-all while offering value to the shopper.

A coupon code is a string of letters, numbers, or both, used during checkout to apply a discount or promotional offer to an order. For example, the code "WELCOME10" might give new users 10% off their first purchase. These codes are entered into a specific field on the payment or checkout page of an online store. Once applied, the discount is automatically reflected in the total price. They serve as a simple and effective way to save money.

Promo codes vary based on the type of promotion. Common examples include: "FREESHIP" for free shipping, "SUMMER20" for 20% off seasonal items, or "BOGO50" for buy-one-get-one 50% off deals. Some codes are generic and widely shared, while others are personalized for specific customers. Brands may also create limited-time codes for holidays, flash sales, or email subscribers. These codes must be entered correctly and before the expiration date to be valid and redeemable.